Last Updated: February 13, 2020
INTRODUCTION
Tweezerman’s mission is to provide consumers with high quality, innovative, and best in class beauty tools. Tweezerman belongs to the ZWILLING Beauty Group, a leading beauty tool company with subsidiaries and production sites in the US, Europe, India, and China. We place an emphasis on consumer loyalty and brand integrity. Given our focus on people and dedication to our customers, we understand that you care about your own personal privacy interests, and we take that seriously.
This Privacy Notice describes Tweezerman’s policies and practices regarding its collection and use of your personal data through this website, Tweezerman.com, as well as the features available on the website (Site), and sets forth your opportunity to make choices about how we collect, use and share your data. Our goal is to let you know in a clear and easily accessible way how we collect, use, share, and protect your personal information. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.
Our Privacy Notice outlines:
This Site and the products and services available on this Site are directed to and provided for our customers in the United States. The data collection and processing practices of other entities in the ZWILLING Beauty Group, including entities that may operate in the EU, are governed by their own privacy policies. In addition, this Privacy Notice does not apply to any products or services that display, reference, or link to a different privacy statement. By visiting Tweezerman.com and using the features and services available through the site, you are accepting the practices described in this Privacy Notice.
PERSONAL INFORMATION WE COLLECT:
This Privacy Notice focuses on personal information – information that identifies you or reasonably can be linked to information that identifies you.
We collect and process personal information about you with your consent and/or as necessary to deliver the products and services you request, provide you with the very best shopping experience and ongoing customer support, offer personalized recommendations and services tailored to your interests, operate our business, meet our contractual and legal obligations, and protect the security of our systems and our customers. We collect information about you in various ways when you visit our Site including information you provide directly, information about how you use our Site and services, information collected automatically and information received from third-party data sources.
INFORMATION YOU PROVIDE DIRECTLY:
We collect personal information you provide to us. For example, when you communicate with us, we collect your name, email address, and other personal information you provide. This also includes information you share with us, such as when you:
Please note that we use Braintree Payment Services to process all online payments. Braintree is a payments platform that many of the largest online merchants use to accept payments in mobile apps and websites. Tweezerman does not receive information related to your financial or credit card account used to purchase products on our Site. You may review Braintree’s privacy and security policy here https://www.braintreepayments.com/legal/braintree-privacy-policy.
INFORMATION REGARDING HOW YOU USE OUR SERVICES, INCLUDING INFORMATION ABOUT:
INFORMATION FROM OTHER SOURCES:
We may also receive information from other sources to help us supplement our records, improve the personalization of our service to you, and detect fraud. Our goal is to limit the information we collect to the information needed to support our business. Third-party sources of information may include:
INFORMATION COLLECTED AUTOMATICALLY:
As further described in the Cookies and Similar Technologies section below, when you use our Site, some information is collected automatically. For example, our web servers automatically log your computer's operating system, Internet Protocol (IP) address, access times, browser type and language, the website you visited before our Site, and your activity on our Site.
Cookies And Similar Technologies:
We use cookies and similar technologies to operate our Site and to help collect data. Cookies are small text files placed on your device to store data that can be recalled by a web server in the same domain that placed the cookie. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your device, but it can contain other information as well.
We use cookies to operate and improve our Site and enhance your experience, such as determining which areas and features are popular, and to counting visits to our website.
Our web pages may also contain electronic images known as web beacons (also called single-pixel gifs) that we use to help deliver cookies, count users, and gather usage and performance data. We may also include web beacons in our email messages or newsletters to determine whether you open and act on them.
Our websites may include web beacons and cookies from third-party service providers. In some cases, that is because we have hired the third party to provide services on our behalf, such as web hosting, site functionality, or site analytics. Because your browser connects to those third parties' web servers to retrieve that content, those third parties are able to set or read their own cookies on your device and may collect information about your online activities across websites or online services.
Service Providers:
You can use browser controls to limit how the websites you visit are able to use cookies. Instructions for blocking or deleting cookies may be available in each browser's privacy or help documentation. Please be aware that if you choose to block cookies, certain website features that depend on cookies may no longer function. If you choose to delete cookies, settings and preferences controlled by those cookies may be deleted and may need to be recreated.
REFER A FRIEND PROGRAM:
We invite you to introduce your friends to our products and services. When you refer a friend through our referral program, we keep track of your referrals so that we can provide you with the rewards you earn by participating with us. We do not, however, add your friend’s name or email address to our customer database or email marketing lists until that individual engages with us directly. Our service provider for this program is Yotpo Loyalty.
SOCIAL MEDIA:
Tweezerman uses third-party services such as Facebook, Twitter, Vimeo, Pinterest and YouTube to communicate and interact with our customers. These services are controlled and operated by third parties. By interacting with us through these third-party services, you may be providing these third parties with personal information. Any information collected by a third-party service is subject to the privacy policies of the third-party service provider.
HOW TWEEZERMAN USES YOUR PERSONAL INFORMATION:
We use the information we collect to provide, maintain, and improve our services. The data collected allows us to deliver the products you request as well as customize your account and our interactions with you. The information collected can also be used to:
SECURITY OF PERSONAL INFORMATION:
We take reasonable and appropriate steps to help protect personal information from unauthorized access, use, disclosure, alteration, and destruction. While Tweezerman strives to maintain the security and integrity of our network and system, we cannot guarantee that our security measures will prevent individuals with malicious intents or hackers from illegally obtaining information.
WHEN AND HOW DOES TWEEZERMAN SHARE YOUR INFORMATION:
Tweezerman on occasion may share information we collect about you:
When you provide a product review, question, answer or otherwise interact with a public post on our site, other users may be able to see your name, and additional information about you that you may post.
WHAT CHOICES CAN YOU MAKE ABOUT YOUR DATA:
OUR ADVERTISEMENTS:
Tweezerman's third-party service providers serve ads on our behalf across the Internet.
Some of these ads may be personalized for you based on information collected from your use of the Site. Please visit the Network Advertising Initiative Opt-Out page at
http://www.networkadvertising.org/managing/opt_out.asp if you do not wish to receive personalized ads from Tweezerman on third-party websites. The Network Advertising Initiative (“NAI”) offers useful information about Internet advertising companies, including information about how to opt-out of interest-based advertising by their members. See http://www.networkadvertising.org/participating-networks for the list of NAI members.
CHILDREN:
Our services are not intended nor designed for children. We do not knowingly collect any information including personal information from children. If you believe that a child may have provided information to us, please email us at Privacy@tweezerman.com and we will remove that information from our databases.
CALIFORNIA PRIVACY RIGHTS:
As a resident of California, you have a right to request:
As explained in section [] above, Tweezerman does not sell your personal information or share it with third parties except in very limited circumstances. If you are a California resident and you would like to exercise any of your rights under California law, please contact us using one of the three options provided at the bottom of this Privacy Notice. We encourage you to contact us with any questions or concerns. Please note that we may be required to take additional steps to verify your identity before providing you with access to personal information or deleting personal information.
If you are a California resident under 18 years of age, you can request that we remove any content or information that you may have posted to our website. To request removal of content or information, please email us at Privacy@Tweezerman.com. Please note that although we will do our very best to honor all requests, we cannot guarantee a fully comprehensive removal especially in cases where content or information may have been re-posted or shared by another user.
EUROPEAN DATA PROTECTION RIGHTS:
As noted above, this Site and the products and services available on this site are directed to and provided for our customers in the United States. However, if you believe the processing of personal information about you is subject to European Union Data Protection law, you have certain rights with respect to that data if EU law does apply:
To make such requests, please contact us at the address provided at the bottom of this Privacy Notice. We encourage you to contact us with any questions or concerns.
CONTACT US:
Mail: Tweezerman International, LLC
ATTENTION: LEGAL
2 TRI HARBOR COURT
PORT WASHINGTON, NY 11050-4617
Phone: 1-800-645-3340
Email: Privacy@Tweezerman.com
