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What is the shipping method, processing time & rate for a typical order?
Ground Service (U.S.)
- Orders placed by 1:00PM ET Monday – Friday will begin processing the same day.
- Orders received after 1:00PM EST will be processed the next business day.
- Orders placed on weekends or observed holidays, will be processed the next business day.
- Orders are shipped UPS Ground with a flat fee of $5.95
- The timeframe for the shipment will begin when the carrier picks up your order for delivery.
- We will send a shipment confirmation email once we have finished processing your order.
- If you place an order after the cutoff time, you may experience a delay between the shipping confirmation e-mail and the actual shipment of your order.
- Our shipping carriers do not pick up packages from our facilities on weekends or postal holidays.
What happens if an item is out of stock?
- If an item is currently out of stock, we will cancel the item and remove it from you order.
- You will receive an email notififying you the order has changed.
I haven't received my order, my order is missing items, or my shipment is late?
Please contact us with your name and order number and a customer care representative will get back to you shortly.
Do you ship internationally?
No. Currently we ship exclusively within the U.S. and U.S. Territories.