Famous Implements, Famous Guarantee
WE ARE PLEASED TO ANNOUNCE OUR NEW SHARPENING TRACKER!
Complete and submit your form to receive email confirmations with updates on the status of your sharpened implement. An email confirmation will be sent once you fill out our Sharpening Form.
Please send your tools to be sharpened in a padded, insured mailer to the following address. Please note that you do NOT have to send an extra padded mailer for return.
2 Tri Harbor Court
South Dock #1
Port Washington, NY 11050
Our friendly staff will be pleased to assist you in any way possible. Don't hesitate to contact us at firstname.lastname@example.org with any questions or concerns.
About our Guarantee
Our implements are guaranteed to perform and are guaranteed against manufacturing defects. We will sharpen or replace (at our option) the defective implement FREE.
We sharpen our Tweezers, Nippers and Scissors which have become dull through normal use FREE for as long as the implement can be resharpened. No processing fees. No Shipping & Handling fees on return.
If the Tweezers, Nippers or Scissors becomes damaged and cannot be sharpened, we will send you a coupon to purchase a new implement at half its current suggested price, redeemable only on www.Tweezerman.com. Your original implement will not be returned. If nipper springs break, we replace them at no charge.
Tweezerman warranties do not apply to products that have been misused, modified or repaired by anyone other than Tweezerman Service Center. Normal wear and tear is not covered under our Manufacturer warranty programs.
Cleaning Your Implement
Implements that have not been cleaned will not be sharpened or replaced. To clean your stainless steel implement, follow the Use & Care directions on the packaging and make sure to wipe tool tips/ends/blades thoroughly and carefully with rubbing alcohol and a cloth or tissue.
Thank you for your understanding that implements that have not been cleaned by the customer will not be sharpened or replaced.
Click here for the Sharpening Form to be included with implement(s). Once you fill out and submit this form, you will be sent tracking update emails. For your convenience, we have included a shipping label to be printed and attached to your padded insured package.
Delivery Time (US and International) and Packaging
Please allow 4-6 weeks for US delivery.
Customers outside USA, please allow for additional delivery time.
Please note that Tweezerman is not responsible for the loss of any implements not sent in insured packaging. To track your implement throughout the shipping process, please make sure to insure your padded mailers. You do not need to send an extra padded mailer for the return of the implement. Tweezerman will supply the padded mailer with the return of your tweezers.
**Packages with insufficient postage will be returned to the sender. You can calculate the correct amount of postage for your padded mailer here.
See our Web Order Return Policy
Jaguar Shears Sharpening
Click here for more information